If the Recovery partition is corrupted or has been removed, you will need to perform a Recovery using a set of Recovery Discs. Because the hidden Recovery partition contains the data needed to perform a Recovery, you will only be able to perform these steps if the computer has a functioning Recovery partition on the hard drive.Before beginning this procedure, disconnect all external devices such as printers, network cables, cameras, external hard drives or flash drives.The computer must be connected to the AC adapter to ensure power is not interrupted.If the operating system will not start and no other troubleshooting can be performed, a system recovery can be performed by starting the computer and pressing the F10 key.
If your computer shipped with any operating system released prior to the Windows 7 operating system, please contact Best Buy for VAIO PC repair and recovery options at 1-80. If your computer shipped with the Windows 7 operating system (or later), a Recovery Media Kit can be purchased through Encompass Supply Chain Solutions at or 1-86. Sony Electronics is no longer permitted to sell system recovery media for VAIO PCs that shipped with operating systems released prior to Windows 7. Instructions can be found in your product manual. It is possible to create your own Recovery Media on most computers. That said, it is highly recommended to create a set of Recovery Discs.
The following steps allow you to recover the computer to its default factory settings using the recovery partition shipped with the computer instead of having to use the recovery discs. Check Applicable Products and Categories for details. IMPORTANT: This article applies only to specific products and/or operating systems.
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